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Retailer services

Support and Consultancy

The experience and knowhow of our sales, marketing and technical staff is available to support retailers in the critical pre- and after-sales stages as well as to identify custom-built solutions according to the needs of each one. Our work has always been customer-oriented, to meet your expectations in full.

Technical Assistance Support

For Nuova Simonelli, the quality of its service and technical assistance (timeliness, rapidity, professionalism) is an integral part of its offer. A full-time team of engineers is dedicated to providing assistance to our global network of service staff.

Technical Training

We organize regular technical training courses to give beginner and expert service engineers the possibility to offer a highly professional, qualified technical assistance service.

Marketing Training

We hold sales and marketing courses to show off our products and transmit value to the end customer (end user).

Side-by-side Assistance

Every day, our technical staff works alongside service engineers in the area to solve the more difficult problems together.

Financing Services

Nuova Simonelli offers a full package of financing offers to guarantee certainty and transparency when it comes to conditions of sale.

Trade Fair Support

We make all our experience and skills available for the organisation of expos, events and fairs.


12,000 hours per year working alongside our partners to support them in their day-to-day activities.